Terms and Conditions

Last updated: 9 May 2026

Please read these Terms and Conditions carefully before using this website.

1. About This Website

This website is operated by Potts & Pear.

The site showcases and sells original artworks and fine art prints. By accessing or purchasing from this website, you agree to be bound by these Terms & Conditions.

In these terms, “we”, “us”, or “our” refers to Potts & Pear, and “you” refers to the customer or user of this website.

2. Products

All artworks are either original pieces or high-quality reproductions of original artworks.

Each item is carefully described, including size and materials. Please review all product details before purchasing.

3. Orders

All prints are made to order.

Once an order is placed, it cannot be changed or cancelled.

4. Shipping

Orders are dispatched once full payment has been received.

Estimated dispatch time: 3–10 business days
Shipping times vary depending on location.

All prints are packaged carefully to ensure they arrive safely.

Delivery timeframes are estimates and may vary.

5. Returns & Refunds

We follow Australian Consumer Law.

  • Change of mind: Returns are not accepted

  • Faulty or damaged items: If your item arrives damaged or incorrect, please contact us within 7 days of delivery

Where applicable, a replacement or refund will be provided.

6. Loss or Damage

If your order is lost or arrives damaged, please contact us as soon as possible so we can resolve the issue.

7. Intellectual Property

All artwork, images, and content on this website are the property of Potts & Pear.

They may not be copied, reproduced, or used without permission.

8. Liability

We aim to ensure all information on this website is accurate, however errors may occur.

To the extent permitted by law, we are not liable for any loss or damage resulting from the use of this website.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of the website indicates acceptance of any changes.

10. Governing Law

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Western Australia.